Terms & Conditions
Review the terms governing your use of our website and services.
Website Terms & Conditions
*These Terms & Conditions govern your access to and use of the website
operated by IMPACTIVE Consulting at impactiveconsulting.com.sa,
including all pages, services, features, and content. By accessing or
using the Website, you agree to be bound by these Terms. If you do not
agree, you must discontinue use immediately.*
1. Definitions
\"Company\", \"We\", \"Us\", \"Our\" refers to IMPACTIVE Consulting,
the brand name of the professional limited liability company registered
under the Ministry of Commerce, Kingdom of Saudi Arabia, CR 1010897398,
VAT 311705585600003, headquartered in Riyadh.
\"Website\" means impactiveconsulting.com.sa, including all
subdomains, pages, and services accessible through the domain.
\"User\", \"You\", \"Your\" refers to any individual or entity
accessing or using the Website.
\"Services\" refers to the consulting services described on the
Website, including Dynamic Financial Modeling, Market Research and
Feasibility, Pricing Strategy, Financial Planning and Budgeting, Costing
and Cost Optimization, and Analytics and Dashboards.
\"Nasih\" refers to the AI-powered financial guidance chatbot
operated on the Website, subject to its own dedicated Terms of Use.
\"Content\" refers to all text, graphics, images, data, software,
audio, video, and other material published on or through the Website.
\"Client Assistant\" refers to the live chat or automated messaging
feature available on the Website for client communication and enquiries.
2. Acceptance of Terms
By accessing, browsing, or using the Website in any manner, you
acknowledge that you have read, understood, and agree to be bound by
these Terms and all applicable laws and regulations of the Kingdom of
Saudi Arabia.
If you are accessing the Website on behalf of a business or other legal
entity, you represent and warrant that you have the authority to bind
that entity to these Terms. In such case, \"You\" and \"Your\" shall
refer to that entity.
We reserve the right to update or modify these Terms at any time.
Revised Terms will be posted on the Website with an updated effective
date. Your continued use of the Website following any changes
constitutes acceptance of those changes.
3. Description of the Website
The Website serves as the digital presence of IMPACTIVE Consulting, a
professional financial consulting firm. The Website provides:
- Information about the Company, its team, values, and methodology
- Descriptions of the Company\'s consulting service offerings
- The Nasih AI financial guidance chatbot, subject to separate Nasih
Terms of Use
- A Client Assistant chat feature for enquiries and consultation
booking
- Contact information and a contact form for business enquiries
- A careers page and CV submission facility
- Educational and informational content related to financial literacy
and business consulting
- The Empowering Society initiative page
4. Eligibility
The Website is intended for users who are at least eighteen (18) years
of age. By using the Website, you represent and warrant that you are at
least 18 years old and have the legal capacity to enter into these
Terms. If you are under 18, you may not use the Website.
5. Use of the Website
5.1 Permitted Use
You may use the Website for lawful purposes only, including to learn
about the Company and its services, to interact with the Nasih chatbot
for general financial education, to submit enquiries through the contact
form or Client Assistant, and to apply for career opportunities.
5.2 Prohibited Conduct
You agree not to:
- Use the Website for any unlawful purpose or in violation of any
applicable law of the Kingdom of Saudi Arabia
- Attempt to gain unauthorised access to any part of the Website, its
servers, or any connected systems
- Introduce viruses, malware, or any harmful code to the Website
- Use automated tools, bots, scrapers, or data mining methods to
access or extract Website content, except as expressly permitted
- Reproduce, distribute, modify, or create derivative works from any
Website content without prior written consent
- Impersonate any person or entity, or misrepresent your affiliation
with any person or entity
- Attempt to manipulate, deceive, or reverse-engineer the Nasih
chatbot or Client Assistant
- Use the Website to transmit unsolicited commercial communications
(spam)
- Interfere with or disrupt the Website\'s operation, security, or
performance
- Use the Website in any manner that could damage, disable, or impair
the Company\'s reputation or business interests
6. Consulting Services
6.1 Information Only
All descriptions of consulting services on the Website are for
informational purposes only and do not constitute an offer, proposal, or
commitment to provide services. Service descriptions represent the
Company\'s general capabilities and may not reflect the specific scope,
terms, or pricing of any particular engagement.
6.2 Engagement Terms
The provision of consulting services is subject to a separate written
agreement between the Company and the client (a Master Services
Agreement, Statement of Work, or equivalent engagement letter). No
consulting relationship or contractual obligation arises from browsing
the Website or submitting an enquiry.
6.3 No Professional Advice
Nothing on the Website constitutes professional financial, investment,
legal, accounting, or tax advice. The Website content is general in
nature and should not be relied upon as a substitute for professional
advice tailored to your specific circumstances. Always consult a
qualified, licensed professional before making any financial, legal, or
business decision.
7. Nasih AI Chatbot
The Nasih AI-powered financial guidance chatbot available on the Website
is subject to its own dedicated Terms of Use, Privacy Notice, and AI
Disclaimer, which are incorporated herein by reference. In the event of
any conflict between these Website Terms and the Nasih Terms of Use, the
Nasih Terms of Use shall prevail with respect to the Nasih service.
Without limiting the foregoing, you acknowledge that:
- Nasih provides general financial education and guidance only, not
personalised financial, investment, legal, or tax advice
- Nasih is not a licensed financial advisor, investment manager, or
robo-advisor under the Capital Market Authority (CMA), the Saudi
Central Bank (SAMA), or any other regulatory body
- Use of Nasih does not create a professional-client relationship
- The Company bears no liability for any financial outcome arising
from use of or reliance on Nasih
8. Client Assistant and Contact Forms
The Website provides a Client Assistant chat feature and contact forms
for enquiries and consultation booking. By using these features, you
consent to the collection and processing of any information you provide
for the purpose of responding to your enquiry and facilitating potential
engagement.
The Client Assistant may use automated or AI-assisted technology to
facilitate initial communication. Communications through the Client
Assistant are not confidential and do not establish a
professional-client relationship until a formal engagement agreement is
executed.
Information submitted through contact forms and the Client Assistant is
processed in accordance with our Privacy Policy.
9. Careers and CV Submissions
The Careers section of the Website allows prospective applicants to
submit CVs and expressions of interest. By submitting your CV or any
personal information through the Careers page, you:
- Consent to the processing of your personal data for recruitment
purposes
- Acknowledge that submission does not guarantee employment or further
consideration
- Represent that all information provided is accurate and complete
- Acknowledge that your data will be processed in accordance with the
Candidate Privacy Notice and our Privacy Policy
We retain candidate data for a period of twelve (12) months from the
date of submission, unless you request earlier deletion. After this
period, your data will be permanently deleted unless you consent to
extended retention.
10. Intellectual Property
10.1 Ownership
All content, materials, and features on the Website, including but not
limited to text, graphics, images, logos, icons, photographs, audio
clips, video clips, data compilations, software, and the overall design
and arrangement thereof, are the exclusive property of IMPACTIVE
Consulting or its licensors and are protected by the Copyright Law of
the Kingdom of Saudi Arabia (Royal Decree M/41, 1424H) and applicable
international intellectual property treaties.
10.2 Nasih Intellectual Property
Nasih, including the name \"Nasih\", the Nasih character, its visual
identity, animations, and all generated content, are trademarks and the
exclusive intellectual property of IMPACTIVE Consulting. All rights
reserved. Unauthorised reproduction, distribution, display, or
commercial use of Nasih or any element thereof is strictly prohibited.
10.3 IMPACTIVE Brand
The IMPACTIVE name, logo, tagline (\"Precision That Powers Growth\"),
and all associated brand elements are trademarks of IMPACTIVE
Consulting. You may not use these marks without prior written consent.
10.4 Limited Licence
Subject to these Terms, the Company grants you a limited, non-exclusive,
non-transferable, revocable licence to access and use the Website for
personal, non-commercial purposes. This licence does not include the
right to reproduce, distribute, modify, publicly display, or create
derivative works from any Website content.
11. Third-Party Links and Services
The Website may contain links to third-party websites, services, or
resources. These links are provided for convenience only and do not
imply endorsement, sponsorship, or affiliation. The Company has no
control over and assumes no responsibility for the content, privacy
practices, or availability of third-party websites. Your use of
third-party links is at your own risk and subject to their respective
terms and conditions.
12. Disclaimers
12.1 \"As Is\" Basis
The Website and all content, features, and services are provided on an
\"as is\" and \"as available\" basis, without warranties of any kind,
whether express, implied, or statutory, including but not limited to
implied warranties of merchantability, fitness for a particular purpose,
title, and non-infringement.
12.2 No Guarantee of Accuracy
While the Company endeavours to ensure that information on the Website
is accurate, complete, and current, the Company does not warrant or
guarantee the accuracy, reliability, completeness, or timeliness of any
content. Regulations, tax rules, market conditions, and financial
information in Saudi Arabia and globally are subject to frequent change.
Users must independently verify all information before relying on it.
12.3 Service Availability
The Company does not guarantee that the Website will be available at all
times or that access will be uninterrupted, secure, or error-free. The
Website may be temporarily unavailable due to maintenance, updates,
technical issues, or circumstances beyond the Company\'s control.
13. Limitation of Liability
To the fullest extent permitted by the laws of the Kingdom of Saudi
Arabia:
- IMPACTIVE Consulting, its directors, officers, employees, agents,
and affiliates shall not be liable for any direct, indirect,
incidental, consequential, special, punitive, or exemplary damages
arising from or in connection with your use of, or inability to use,
the Website
- This limitation applies regardless of the theory of liability
(contract, tort, negligence, strict liability, or otherwise) and
whether or not the Company has been advised of the possibility of
such damages
- This limitation covers, without limitation, damages for loss of
profits, revenue, data, business opportunities, goodwill, or any
other intangible losses
- In no event shall the Company\'s total aggregate liability for all
claims arising from or related to the Website exceed one thousand
Saudi Riyals (SAR 1,000)
Some jurisdictions do not allow the exclusion or limitation of certain
damages. In such cases, the Company\'s liability shall be limited to the
maximum extent permitted by applicable law.
14. Indemnification
You agree to indemnify, defend, and hold harmless IMPACTIVE Consulting,
its directors, officers, employees, agents, and successors from and
against any and all claims, liabilities, damages, losses, costs, and
expenses (including reasonable legal fees) arising out of or related to:
- Your use of the Website in violation of these Terms
- Your violation of any applicable law or regulation of the Kingdom of
Saudi Arabia
- Any content or information you submit through the Website
- Your infringement of any third-party intellectual property or other
rights
- Any dispute between you and a third party arising from your use of
the Website
15. Privacy and Data Protection
Your use of the Website is also governed by our Privacy Policy, which
describes how we collect, use, store, and protect your personal data in
compliance with the Personal Data Protection Law (PDPL) of the Kingdom
of Saudi Arabia. The Privacy Policy is incorporated into these Terms by
reference.
By using the Website, you consent to the collection and processing of
your data as described in the Privacy Policy. Our Cookie Policy, which
is a separate document, explains how cookies and similar technologies
are used on the Website.
16. Bilingual Content
The Website is available in both English and Arabic. Both language
versions are provided for the convenience of users. In the event of any
conflict, inconsistency, or ambiguity between the English and Arabic
versions of any content, including these Terms, the Arabic version shall
prevail.
17. Termination and Suspension
The Company reserves the right, at its sole discretion and without prior
notice, to:
- Restrict, suspend, or terminate your access to all or any part of
the Website
- Remove or disable any content that violates these Terms
- Take any other action the Company deems necessary to protect its
rights, property, or the safety of its users
Termination of access does not relieve you of obligations accrued under
these Terms prior to termination. Sections relating to intellectual
property, limitation of liability, indemnification, governing law, and
dispute resolution shall survive any termination.
18. Force Majeure
The Company shall not be liable for any failure or delay in performing
its obligations where such failure or delay results from circumstances
beyond its reasonable control, including but not limited to acts of God,
natural disasters, pandemics, epidemics, war, terrorism, riots,
government actions or orders, cyber-attacks, internet outages, power
failures, or other force majeure events.
19. Severability
If any provision of these Terms is held to be invalid, illegal, or
unenforceable by a court of competent jurisdiction, the remaining
provisions shall continue in full force and effect. The invalid
provision shall be modified to the minimum extent necessary to make it
valid, legal, and enforceable while preserving its original intent.
20. Waiver
The failure of the Company to exercise or enforce any right or provision
of these Terms shall not constitute a waiver of such right or provision.
Any waiver of any provision of these Terms will be effective only if
made in writing and signed by an authorised representative of the
Company.
21. Entire Agreement
These Terms, together with the Privacy Policy, Cookie Policy, and the
Nasih Terms of Use (where applicable), constitute the entire agreement
between you and IMPACTIVE Consulting with respect to your use of the
Website. These Terms supersede all prior or contemporaneous
communications, proposals, and agreements, whether oral or written,
between you and the Company regarding the Website.
22. Assignment
You may not assign, transfer, or delegate your rights or obligations
under these Terms without the prior written consent of the Company. The
Company may assign its rights and obligations under these Terms without
restriction.
23. Governing Law
These Terms shall be governed by and construed in accordance with the
laws and regulations of the Kingdom of Saudi Arabia, including but not
limited to the Companies Law (Royal Decree M/132, 1443H/2022), the
E-Commerce Law, the Anti-Cyber Crime Law, and the Personal Data
Protection Law (PDPL).
24. Dispute Resolution
Any dispute, controversy, or claim arising out of or in connection with
these Terms, or the breach, termination, or invalidity thereof, shall be
subject to the exclusive jurisdiction of the competent courts in the
city of Riyadh, Kingdom of Saudi Arabia.
Prior to initiating any legal proceedings, the parties shall attempt in
good faith to resolve any dispute through direct negotiation for a
period of not less than thirty (30) calendar days from the date of
written notice of the dispute.
25. Contact Information
For any questions, concerns, or notices relating to these Terms, please
contact:
IMPACTIVE Consulting
Riyadh, Kingdom of Saudi Arabia
Email: hello\@impactiveconsulting.com.sa
Phone: +966 5397 77309
CR: 1010897398
VAT: 311705585600003