Cookie Policy
Understand how we use cookies to enhance your browsing experience.
COOKIE POLICY
Effective Date: 1 March 2026 | Version 1.0
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work more efficiently, to improve user experience, and to provide information to website operators.
Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose content or services are embedded in the website ("third-party cookies"). Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).
2. How We Use Cookies
We use cookies and similar technologies on our website for the following purposes:
- Essential Operation: To enable core website functionality, security, and accessibility.
- Performance and Analytics: To understand how visitors use our website, identify errors, and improve site performance.
- Functionality: To remember your preferences and provide enhanced, personalized features.
- Nasih AI Chatbot: To maintain session context and conversation state when you interact with Nasih.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features such as page navigation, access to secure areas, and form submission. The website cannot function properly without these cookies, and they cannot be disabled.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and whether visitors receive error messages. All information collected by these cookies is aggregated and therefore anonymous. These cookies are only set with your consent.
3.3 Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have embedded in our pages. If you do not allow these cookies, some or all of these features may not function properly.
3.4 Marketing and Targeting Cookies
As of the effective date of this policy, IMPACTIVE Consulting does not use marketing or targeting cookies. Should we introduce such cookies in the future, this policy will be updated accordingly, and your consent will be obtained before such cookies are set.
4. Similar Technologies
In addition to cookies, we may use the following similar technologies:
- Local Storage: Used to store data in your browser that persists beyond a single session, such as Nasih conversation context and user preferences.
- Session Storage: Similar to local storage but cleared when you close your browser tab. Used for temporary session data.
- Pixel Tags / Web Beacons: Small transparent images embedded in web pages or emails that allow us to track page views and email open rates.
These technologies are subject to the same consent requirements as cookies where they involve the processing of personal data.
5. Cookie Consent and Management
5.1 Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject all non-essential cookies
- Customize your preferences by cookie category
Strictly necessary cookies do not require your consent and cannot be disabled, as they are essential for the website to function.
5.2 Changing Your Preferences
You can change your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in the website footer
- Adjusting your browser settings (see Section 5.3 below)
- Contacting us at privacy@impactiveconsulting.com.sa
5.3 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete some or all cookies
- Block all cookies or only third-party cookies
- Set your browser to notify you when a cookie is set
Please note that disabling or blocking certain cookies may affect the functionality of our website. For instructions on managing cookies in your specific browser, visit your browser's help pages or allaboutcookies.org.
5.4 Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. This add-on prevents the Google Analytics JavaScript from sharing visit information with Google Analytics.
6. Data Collected Through Cookies
Cookies on our website may collect the following types of data:
- Technical identifiers (randomly generated, not personally identifying)
- Pages visited and navigation patterns
- Time and duration of visits
- Referring website or source
- Browser and device information
- Language and region preferences
- Chatbot session identifiers and conversation state
For detailed information about how we process personal data collected through cookies, please refer to our Privacy Policy.
7. Third-Party Cookies
Some cookies on our website are set by third-party services that we use. These third parties have their own privacy and cookie policies, which we encourage you to review:
- Google Analytics: Privacy Policy at https://policies.google.com/privacy
We do not control the cookies set by third parties. The retention periods and data processing practices of third-party cookies are governed by the respective third party's policies.
8. Saudi PDPL Compliance
Our use of cookies complies with the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations. Specifically:
- We obtain your informed consent before setting non-essential cookies (PDPL Art. 6).
- We provide clear information about each cookie's purpose, duration, and type (PDPL transparency requirements).
- You can withdraw your consent at any time through the mechanisms described in Section 5.
- We do not use cookies to collect sensitive personal data.
- Cookie data is subject to the same security measures described in our Privacy Policy.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable law. When we make material changes, we will update the "Effective Date" at the top of this policy and, where necessary, re-request your consent.
10. Cookie Consent Banner Text
10.1 Initial Banner
10.2 Preferences Panel Categories
11. Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
— End of Cookie Policy —
| This Cookie Policy explains how IMPACTIVE Consulting uses cookies and similar tracking technologies on our website (impactiveconsulting.com.sa). It should be read together with our Privacy Policy, which provides further information about how we process your personal data. |
|---|
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | Maintains your session state as you navigate the site | Session | First-party |
| csrf_token | Prevents cross-site request forgery attacks on forms | Session | First-party |
| cookie_consent | Stores your cookie consent preferences | 12 months | First-party |
| lang_pref | Stores your language preference (English/Arabic) | 12 months | First-party |
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics: Distinguishes unique users by assigning a randomly generated number | 2 years | Third-party |
| _ga_[ID] | Google Analytics: Maintains session state | 2 years | Third-party |
| _gid | Google Analytics: Distinguishes unique users | 24 hours | Third-party |
| _gat | Google Analytics: Throttles request rate | 1 minute | Third-party |
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| nasih_session | Maintains conversation context with the Nasih AI chatbot | Session / 90 days | First-party |
| chat_state | Remembers whether the Client Assistant chat widget is open or minimized | Session | First-party |
| form_draft | Preserves unsaved form data if you navigate away accidentally | Session | First-party |
| The following is the recommended text for the website cookie consent banner implementation: |
|---|
| We Value Your Privacy IMPACTIVE Consulting uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide core functionality including our Nasih AI chatbot. Some cookies are essential for the website to function; others help us improve our services and are only set with your consent. [Accept All] [Reject Non-Essential] [Customize Preferences] |
|---|
| Strictly Necessary (Always Active): Required for core website functionality, security, and accessibility. Cannot be disabled. Performance & Analytics: Help us understand how visitors interact with our website. Data is aggregated and anonymized. Functionality: Enable enhanced features such as chatbot session persistence, language preferences, and form auto-save. Marketing (Not Currently Used): No marketing cookies are currently in use. This section will be updated if marketing cookies are introduced. |
|---|
| IMPACTIVE Consulting Email: privacy@impactiveconsulting.com.sa Website: https://www.impactiveconsulting.com.sa |
|---|