Accessibility Statement

1. Our Commitment

IMPACTIVE Consulting is committed to ensuring that our website

(impactiveconsulting.com.sa) and digital services are accessible to all

users, including persons with disabilities. We strive to provide an

inclusive digital experience that conforms to internationally recognized

accessibility standards.

2. Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1

at Level AA, published by the World Wide Web Consortium (W3C). These

guidelines provide a framework for making web content more accessible to

people with a wide range of disabilities, including visual, auditory,

physical, speech, cognitive, language, learning, and neurological

disabilities.

3. Measures Taken

IMPACTIVE Consulting has taken the following measures to ensure

accessibility:

3.1 Design & Development

Use of semantic HTML markup to ensure proper document structure.

Sufficient color contrast ratios between text and background

elements.

Alternative text (alt text) for all meaningful images and media.

Keyboard navigability for all interactive elements.

Responsive design that adapts to different screen sizes and zoom

levels.

Clear and consistent navigation structure.

3.2 Content

Clear, plain language in all website content.

Descriptive link text that indicates the purpose of each link.

Logical heading hierarchy throughout all pages.

Form labels and instructions that are clearly associated with their

fields.

3.3 AI Services

The Nasih AI and Client Assistant chatbots are text-based and

compatible with screen readers.

Chat interfaces support keyboard-only navigation.

AI responses are provided in plain text format.

4. Known Limitations

While we strive for comprehensive accessibility, we acknowledge that

some content may not yet fully conform to WCAG 2.1 Level AA. Known

limitations include:

Some third-party embedded content (e.g., social media widgets) may

not meet all accessibility standards.

PDF documents uploaded prior to this statement may not be fully

accessible; we are working to remediate these.

Some interactive data visualizations may have limited screen reader

compatibility.

5. Feedback & Support

We welcome feedback on the accessibility of our Platform. If you

encounter any accessibility barriers or have suggestions for

improvement, please contact us:

Email: hello\@impactiveconsulting.com.sa

Subject line: Accessibility Feedback

We aim to respond to accessibility feedback within five (5) business

days and to implement feasible improvements within a reasonable

timeframe.

6. Compatibility

The Platform is designed to be compatible with the following assistive

technologies:

Screen readers (NVDA, JAWS, VoiceOver, TalkBack).

Screen magnification software.

Speech recognition software.

Keyboard-only navigation.

The Platform is best experienced with the latest versions of Chrome,

Firefox, Safari, and Edge browsers.

7. Continuous Improvement

Accessibility is an ongoing effort. IMPACTIVE Consulting will:

Conduct periodic accessibility audits of the Platform.

Include accessibility requirements in the design and development of

new features.

Provide accessibility awareness training to relevant team members.

Review and update this statement annually.

8. Enforcement

If you are not satisfied with our response to your accessibility

concern, you may escalate the matter through the feedback channels

above. We are committed to resolving accessibility issues in a timely

and constructive manner.

9. Statement Review

This Accessibility Statement was last reviewed and updated on \[DATE\].

It will be reviewed at least annually or when significant changes are

made to the Platform.