Accessibility Statement

Effective Date: 1 March 2026 | Version 1.0

1. Our Commitment

IMPACTIVE Consulting is committed to ensuring that our website (impactiveconsulting.com.sa) and digital services are accessible to all users, including persons with disabilities. We strive to provide an inclusive digital experience that conforms to internationally recognized accessibility standards.

2. Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines provide a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

3. Measures Taken

IMPACTIVE Consulting has taken the following measures to ensure accessibility:

3.1 Design & Development

Use of semantic HTML markup to ensure proper document structure.
Sufficient color contrast ratios between text and background elements.
Alternative text (alt text) for all meaningful images and media.
Keyboard navigability for all interactive elements.
Responsive design that adapts to different screen sizes and zoom levels.
Clear and consistent navigation structure.

3.2 Content

Clear, plain language in all website content.
Descriptive link text that indicates the purpose of each link.
Logical heading hierarchy throughout all pages.
Form labels and instructions that are clearly associated with their fields.

3.3 AI Services

The Nasih AI and Client Assistant chatbots are text-based and compatible with screen readers.
Chat interfaces support keyboard-only navigation.
AI responses are provided in plain text format.

4. Known Limitations

While we strive for comprehensive accessibility, we acknowledge that some content may not yet fully conform to WCAG 2.1 Level AA. Known limitations include:

Some third-party embedded content (e.g., social media widgets) may not meet all accessibility standards.
PDF documents uploaded prior to this statement may not be fully accessible; we are working to remediate these.
Some interactive data visualizations may have limited screen reader compatibility.

5. Feedback & Support

We welcome feedback on the accessibility of our Platform. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: hello@impactiveconsulting.com.sa

Subject line: Accessibility Feedback

We aim to respond to accessibility feedback within five (5) business days and to implement feasible improvements within a reasonable timeframe.

6. Compatibility

The Platform is designed to be compatible with the following assistive technologies:

Screen readers (NVDA, JAWS, VoiceOver, TalkBack).
Screen magnification software.
Speech recognition software.
Keyboard-only navigation.

The Platform is best experienced with the latest versions of Chrome, Firefox, Safari, and Edge browsers.

7. Continuous Improvement

Accessibility is an ongoing effort. IMPACTIVE Consulting will:

Conduct periodic accessibility audits of the Platform.
Include accessibility requirements in the design and development of new features.
Provide accessibility awareness training to relevant team members.
Review and update this statement annually.

8. Enforcement

If you are not satisfied with our response to your accessibility concern, you may escalate the matter through the feedback channels above. We are committed to resolving accessibility issues in a timely and constructive manner.

9. Statement Review

This Accessibility Statement was last reviewed and updated on 1 March 2026. It will be reviewed at least annually or when significant changes are made to the Platform.

— End of Accessibility Statement —